Help

Top 5 Questions 1. How do I upload photos? 2. How do I create an album? 3. How do I set my home page photo? 4. How do I add a caption? 5. How do I create my contact list?     Quick Links • Startup Guide • My Home Page • Photos & Albums • Friends & Family • Guestbook • Journal • Site Statistics • My Account & Billing     Contact Support Still have a question? if so, contact us		Hello! Welcome to ParentShack Help You're probably here because you have no idea how to do something or have a question about a site feature. Well, you've come to the right place. Our goal is to have the most helpful help section around. If there is anything that we've missed, we want to know. Please send all comments to us by clicking here. Thanks!   Frequently Asked Questions Basic Tutorials • How do I start building my web site? • Screenshot tour of what you can do   My Home Page & Site Settings • What is my site address? • What is my site greeting? • How do I choose my home page photo? • How do I set my home page message? • How do I choose my site background? • How do I password protect my site?     Album-Related • How do I create a photo album? • How do I delete a photo album? • Can I customize the background for an album? • What is an album introduction? • How do I change the name of a photo album? • How do I change the name of the link to the photo? • Can I change the order in which albums appear? • How do I hide an album so it no longer appears on my site? • How can I see what the album looks like to my visitors?   Photo-Related • What type of photos do you accept? • What is your recommended photo size? • How do I upload a photo to my site? • What does it mean to "optimize my photos?" • My photo came out sideways. Help! • Can I download my photos? • How do I change my photo title? • How do I add a caption to my photo? • How can I see what the photo looks like on the site? • How do I delete a photo from an album? • How do I change the order in which photos appear in an album? • How do I move a photo to another album? • How do I choose a home page photo?     Friends & Family • What is an automated contact list? • What is a manual contact list? • What is a pending contact list? • How do I add a person to my contact list? • How do I send a link to my website? • How do I update a contact's profile? • How do I delete a contact from my list? • How do I send a personal note to one person with a link to my site? • How do I send a message to a group of people?   Guestbook • What is a guestbook? • How do I hide/unhide the guestbook feature? • How do I know when someone has left a guestbook message? • Can another person be notified when a message has been left? • How can I view my guestbook messages? • How can I see the photo for which the message was left? • Can I edit a guestbook message? • How can I add my own message on a photo? • Can I see the email address for the person who left a guestbook message? • How do I delete a guestbook message? • How do I make a specific guestbook message private/public?     Journal • What is a journal exactly? Where does it appear? • How do I add a journal entry? • How do I edit a journal entry? • How do I delete a journal entry? • Can I see how the journal entries look on site? • How do I hide/unhide the journal from my site? • Can I make a specific journal entry private?   Site Statistics • How can I view my site statistics? • What stats do you track? • Why do I have visits listed, but no visitors?   My Account & Billing-Related • How do I access my account information? • How do I change my contact information? • How do I change my user password? • How does billing work? • What credit cards do you accept? • Can I pay by means other than a credit card? • Is my credit card and personal information secure? • Do you provide gift subscriptions? • What happens if I reach my storage limit? • Can I change from monthly billing to yearly? • Can I upgrade my account? • Can I cancel?