A couple of weeks ago, we started seeing some crude SPAM posts appearing on our sample family website and a few of our member’s sites. At the same time, we also started getting spam via our online “contact us” form.
SPAM is horrible and tasteless and annoying and…unfortunately…not going away. As bad as SPAM is, it is even worse when it appears on your family’s website. We fully understand that. Your ParentShack site is your family’s home on the web. It is where you direct your closest family and friends to watch your children grow.
As fast as we deleted the junk, more appeared; most likely the result of an automated script targeting any site it found. As we deleted the SPAM that came in, we also developed a CAPTCHA solution to automatically protect your sites going forward.
Put simply, a CAPTCHA solution generates an image that is easy to read by a human, but difficult to read by an automated script. Since we launched our CAPTCHA, we haven’t seen a single SPAM post.
Thank you for your patience as we addressed this issue. Please let us know if anything gets through our new CAPTCHA barrier so we can strengthen it further, if necessary.
As one of the families who received a spam post I say…thank you for your quick attention and solution to this problem.
I really appreciate how you kept me informed along the way and how you helped me keep my site spam-free so my visitors were unaffected.
That was great customer service and very much appreciated by me and my family…and just one of the many reasons we chose ParentShack to create our family website. Thanks again.